All Sales and Ops

What is Street View and how is it helpful?
Street View allows the user to view a home from street level. This feature provides insight regarding pitch, azimuth, and potential shading without physic...
Tue, 24 May, 2016 at 4:32 PM
How do I delete arrays?
You can delete arrays, by simply clicking on the trash icon  next to the array you would like to delete. A pop-up screen will appear asking ...
Wed, 26 Apr, 2017 at 1:32 PM
How do I delete systems?
Systems need to be deleted by a Sighten representative. In most cases, a new system can be created and used, eliminating the need to delete a...
Wed, 25 May, 2016 at 11:57 AM
How do I move a job over to the operations pipeline?
After you have completed uploading or e-signing a contract, the job is automatically moved into the operations pipeline.  Please note, the job will no lon...
Fri, 3 Jun, 2016 at 9:39 AM
How do I reassign a project?
Sales and Operations Managers can re-assign jobs to different Sales Reps and Operations Coordinators.  To do this, select a job in the Sa...
Tue, 14 Jun, 2016 at 6:01 PM
Why is there a utility bill amount owed with a 100% offset?
Some utilities have fixed charges such as a minimum monthly fee. Hence, if there is a 100% power offset, minimum fees may be applied resulting in an...
Mon, 13 Jun, 2016 at 11:56 AM
How are utilities assigned to different regions?
The utility selected is based upon which utility is most commonly used within the county of the site information entered.  An alternate utility...
Fri, 17 Jun, 2016 at 1:26 PM
What utility coverage do you have?
We can currently provide coverage for nearly all U.S utilities.  From the Site page, you can select the utility you would like to select by clicki...
Fri, 17 Jun, 2016 at 1:27 PM
What is Sighten's utility rate coverage?
We currently model utility rates for forty-nine utilities across nineteen states and are continuously adding more utility rates based on our cust...
Fri, 17 Jun, 2016 at 1:29 PM
What do I do if there are no pre-populated utility rates?
For utility rates that are not currently modeled, select Custom Average Rate under Utility Rate Schedule and enter the rate in $/kWh. Sel...
Fri, 17 Jun, 2016 at 1:30 PM