All Sales and Ops

How do I report my support request?
At Sighten, we are committed to providing a great customer experience in partnership with the support help desks at your company.  To do this, we compl...
Mon, 20 Jun, 2016 at 3:36 PM
Where can I find API documentation?
API documentation can be found by clicking on the hamburger menu in the top left corner. From the menu select Explore API. Categories on...
Wed, 22 Jun, 2016 at 2:07 PM
What is a UUID?
A UUID is a Universal Unique Identifier used to reference an individual job or action. UUIDs are frequently used when searching for a specific item via an...
Wed, 22 Jun, 2016 at 2:16 PM
How do I send a contract to be signed via email?
After creating a quote (instructions on how to create a quote can be found here: https://sightenio.freshdesk.com/solution/articles/16000006432-how-do-i...
Wed, 22 Jun, 2016 at 4:46 PM
Ops Pipeline Update 07/01/2016
Sighten is excited to announce a new Ops Pipeline interface that enhances loading times, search features, and job status at a glance! ...
Thu, 30 Jun, 2016 at 1:45 PM
Sales Pipeline Update 7/1/2016
Sighten is excited to announce a new Sales Pipeline interface that enhances loading times, search features, and job status at a glance!   ...
Thu, 30 Jun, 2016 at 1:45 PM
How do I create a quote using cost buildup?
Additional equipment and project-level costs can be added when creating a quote. Account administrators can configure default costs for the cost buildup a...
Wed, 22 Mar, 2017 at 6:31 PM
Is there a system size limit?
When you start a system design, you are asked if you want to "DRAY ARRAY" or "INPUT WITHOUT DRAWING" If you choose "DRAW...
Tue, 22 Nov, 2016 at 2:11 PM
How do I change my company's proposal settings & content?
You can use proposal settings to tailor Sighten's proposal to your company's brand. The default proposal template can be changed as well as a select...
Tue, 28 Feb, 2017 at 4:58 PM
How do I change the utility rate escalator?
Admin privileges are necessary to make changes to your organization's settings for utility rate escalators ("Organization Administrator&qu...
Tue, 6 Dec, 2016 at 1:02 PM