All Sales and Ops

What if I need to make changes to the system design after the agreement has been signed?
If you are going to make changes to a system that already has a signed agreement, we recommend creating a new system to help track the changes of the o...
Thu, 18 Aug, 2016 at 12:46 PM
How do I add equipment that is on the platform?
Adding equipment can be done by a user with admin permissions.  Log in to https://engine.sighten.io as admin@yourorganization Click on the h...
Tue, 24 May, 2016 at 3:05 PM
How do I add equipment that is not on the platform?
A full list of equipment on the platform be accessed by following the steps described here:  How do I add equipment that is on the platform? ...
Tue, 24 May, 2016 at 3:13 PM
How can I view the average monthly bill?
After entering utility and usage information on the site page  , clicking on the summary icon  in the upper right displays a summary of entered informatio...
Wed, 26 Apr, 2017 at 12:42 PM
Why isn't a product offering in the dropdown?
If you are unable to select a product offering from the drop down menu, it could be that the product is not eligible for your site or system.   To check...
Wed, 1 Jun, 2016 at 4:01 PM
How do I add a quote to a proposal? to an existing (locked) proposal?
Currently, you cannot add a quote to a locked proposal.  However, you can create a new proposal and add a quote there.   To create a new proposal, click...
Wed, 1 Jun, 2016 at 4:47 PM
Where are notifications of a milestone waiting for approval sent?
Notifications for milestones are sent to the operations email at your organization.  For example, milestone notifications for Sighten are sent to operat...
Wed, 1 Jun, 2016 at 5:19 PM
How do I add comments to a task?
You can add comments to a task by clicking on the task and typing your comment in the box under where it says "Add Comment". After you are don...
Wed, 26 Apr, 2017 at 1:25 PM
How do I enter monthly shading / solar access?
Monthly shading/solar access can be entered by clicking on the calendar icon in the System Array modal. Instructions on how to access the arra...
Thu, 26 May, 2016 at 12:23 PM
How do I create multiple arrays on one system?
From the system page  add another array to your system by clicking on New Solar Array Create a new array.  The new array will pre-populat...
Wed, 25 May, 2016 at 12:07 PM